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The View

About Us

Science & Technology for Better Health and Comfort

Aetrex, Inc. is widely recognized as a global leader in foot scanning technology, orthotics and comfort and wellness footwear. The company’s state-of-the-art foot scanning devices, including Albert, Albert 2 Pro and Albert 3DFit (2022 and 2023 CES Innovation Award Honorees) and Albert Pressure are engineered to accurately measure feet and determine foot type and pressure points.

Since 2002, Aetrex has placed over 12,000 scanners worldwide that have performed more than 50 million unique customer foot scans. With all of this global foot data, it’s no surprise Aetrex really knows feet. Their unique, premium footwear and orthotic designs are based on learnings from their foot scans to ensure maximum comfort, support, and a better overall fit. Each shoe and orthotic features Aetrex’s Signature Arch Support to provide alignment, minimize over-pronation and help prevent common conditions such as Plantar Fasciitis, Arch Pain and Metatarsalgia. Aetrex is distributed globally and is headquartered just outside New York City, in Teaneck, New Jersey. Additional offices are located in Israel and China. Aetrex employs over 200 people, including leading hardware and software engineers and programmers, top footwear designers, and developers. You can find Aetrex in fine footwear retailers around the world.

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Backorders will ship in 28 days.
Return Policy

NO HASSLE RETURNS

When you choose Aetrex, you make the healthy choice. With our Extended Holiday Returns, you can wear the shoes and if you are not completely satisfied, return them to us by January 1st.

Returns are free and prepaid!

Return instructions are available in your order, you can also contact our customer service team at help@aetrex.com or call 1-888-526-2739 to start your return. A refund will be processed within 1 - 2 business days in the original form of payment.

All Canadian returns must be initiated by contacting Customer Service via phone at 1-888-526-2739 or email at help@aetrex.com.